Privacy Policy
The following data protection guidelines also apply, where applicable, to the ‘AWB Sleep & Relax’ app.
Table of contents
With the following privacy policy, we would like to inform you about the types of personal data (hereinafter also referred to as ‘data’) we process, for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as ‘online offering’).
The terms used are not gender-specific.
The following overview summarises the types of data processed and the purposes for which they are processed, and refers to the data subjects.
Types of processed files
- Inventory data (e.g. names, addresses).
- Content data (e.g. entries in online forms).
- Contact details (e.g. email, telephone numbers).
- Meta/communication data (e.g. device information, IP addresses).
- Usage data (e.g. websites visited, interest in content, access times).
Categories of data subjects
- Communication partner.
- Users (e.g. website visitors, users of online services).
Purposes of processing
- Contact requests and communication.
Below, we share the legal basis of the General Data Protection Regulation (GDPR) on which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or registered office. If more specific legal bases apply in individual cases, we will inform you of this in the privacy policy.
- Consent (Art. 6(1)(a) GDPR) – The data subject has given consent to the processing of their personal data for one or more specific purposes.
- Contract fulfilment and pre-contractual enquiries (Art. 6(1)(b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interests (Art. 6(1)(f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
We take appropriate technical and organisational measures in accordance with legal requirements, taking into account the state of the art, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of threats to the rights and freedoms of natural persons, to ensure a level of protection appropriate to the risk.
These measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, transfer, availability and separation. Furthermore, we have established procedures to ensure that data subjects’ rights are exercised, data is deleted and responses are made to data threats. Furthermore, we take the protection of personal data into account during the development and selection of hardware, software and procedures in accordance with the principle of data protection, through technology design and data protection-friendly default settings.
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if processing takes place in connection with the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies, this will only be done in accordance with the legal requirements.
Subject to express consent or transfer required by contract or law, we only process or have the data processed in third countries with a recognised level of data protection, contractual obligations through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations. (Articles 44 to 49 GDPR, information page of the European Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).
Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie primarily serves to store information about a user during or after their visit to an online offering. The stored information may include, for example, the language settings on a website, the login status, a shopping basket or the place where a video was watched. We also include other technologies that perform the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also known as ‘user IDs’) under the term ‘cookies’.
The following cookie types and functions are distinguished:
- Temporary cookies (also known as session cookies): Temporary cookies are deleted at the latest after a user leaves an online offering and closes their browser.
- Persistent cookies: Persistent cookies remain stored even after the browser is closed. This allows, for example, the login status to be saved or preferred content to be displayed directly when the user revisits a website. Similarly, the interests of users, which are used for reach measurement or marketing purposes, can be stored in such a cookie.
- First-party cookies: First-party cookies are set by us.
- Third-party cookies: Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
- Necessary (also: essential or absolutely necessary) cookies: Cookies may be absolutely necessary for the operation of a website (e.g. to store logins or other user entries or for security reasons).
- Statistics, marketing and personalisation cookies: Cookies are also generally used for reach measurement and when a user’s interests or behaviour (e.g. viewing certain content, using functions, etc.) on individual websites are stored in a user profile. Such profiles are used, for example, to show users content that corresponds to their potential interests. This process is also referred to as ‘tracking’, i.e. tracking the potential interests of users. If we use cookies or ‘tracking’ technologies, we will inform you separately in our privacy policy or when obtaining your consent.
Information on legal bases: The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this applies and you consent to the use of cookies, the legal basis for the processing of your data is your declared consent. Otherwise, the data processed using cookies is processed on the basis of our legitimate interests (e.g. in the commercial operation of our online offering and its improvement) or, if the use of cookies is necessary to fulfil our contractual obligations.
Storage period: Unless we provide you with explicit information about the storage period for permanent cookies (e.g. in the context of a so-called cookie opt-in), please assume that the storage period can be up to two years.
General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke your consent or object to the processing of your data by cookie technologies (collectively referred to as ‘opt-out’). You can initially declare your objection by adjusting your browser settings, e.g. by deactivating the use of cookies (although this may also restrict the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared via a variety of services, especially in the case of tracking, via the websites
Processing of cookie data based on consent: We use a cookie consent management procedure in which users’ consent to the use of cookies, or the processing and providers specified in the cookie consent management procedure, is obtained and can be managed and revoked by users. The declaration of consent is stored so that it does not have to be requested again and so that consent can be proven in accordance with the legal obligation. Storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) in order to be able to assign the consent to a user or their device. Subject to individual information about the providers of cookie management services, the following information applies: Consent may be stored for up to two years. A pseudonymous user identifier is created and stored together with the time of consent, information on the scope of consent (e.g. which categories of cookies and/or service providers) and the browser, system and terminal device used.
- Types of data processed: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
- Affected persons: Users (e.g. website visitors, users of online services).
- Legal basis: Consent (Art. 6(1)(a) GDPR), legitimate interests (Art. 6(1)(f) GDPR).
In order to provide our online services securely and efficiently, we use the services of one or more web hosting providers whose servers (or servers managed by them) can be used to access our online services. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security services and technical maintenance services.
The data processed in connection with the provision of the hosting service may include all information relating to users of our online service that is generated in the course of use and communication. This regularly includes the IP address, which is necessary to deliver the content of online services to browsers, and all entries made within our online service or on websites.
Email dispatch and hosting: The web hosting services we use also include the dispatch, receipt and storage of emails. For these purposes, the addresses of the recipients and senders, as well as further information relating to the email dispatch (e.g. the providers involved) and the contents of the respective emails are processed. The aforementioned data may also be processed for the purpose of detecting spam. Please note that emails are generally not sent in encrypted form on the internet. As a rule, emails are encrypted during transmission, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. We therefore cannot accept any responsibility for the transmission of emails between the sender and the recipient on our server.
Collection of access data and log files: We (or our web hosting provider) collect data on every access to the server (so-called server log files). The server log files may include the address and name of the websites and files accessed, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider.
The server log files can be used for security purposes, e.g. to prevent server overload (especially in the case of malicious attacks, known as DDoS attacks) and to ensure server utilisation and stability.
- Types of data processed: Content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
- Affected persons: Users (e.g. website visitors, users of online services).
- Legal basis: Legitimate interests (Art. 6(1)(f) GDPR).
When contacting us (e.g. via contact form, email, telephone or social media), the details of the enquiring persons will be processed to the extent necessary to respond to the contact enquiries and any requested measures.
We respond to contact requests within the scope of contractual or pre-contractual relationships in order to fulfil our contractual obligations or to respond to (pre-)contractual enquiries and, in all other cases, on the basis of our legitimate interests in responding to enquiries.
- Types of data processed: Inventory data (e.g. names, addresses), contact details (e.g. email, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
- Persons affected: Communication partners.
- Purpose of processing: Contact enquiries and communication.
- Legal basis: Contract fulfilment and pre-contractual enquiries (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR).
The data we process will be deleted in accordance with legal requirements as soon as the consents permitting its processing are revoked or other permissions cease to apply (e.g. if the purpose of processing this data no longer applies or it is no longer necessary for that purpose).
Unless the data is deleted because it is required for other, legally permissible purposes, its processing will be restricted to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons or whose storage is necessary for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.
Further information on the deletion of personal data may also be provided in the individual data protection notices contained in this privacy policy.
We ask that you regularly review the content of our privacy policy. We will amend the privacy policy as soon as changes to our data processing practices make this necessary. We will inform you as soon as the changes require action on your part (e.g. consent) or other individual notification.
Where we provide addresses and contact information for companies and organisations in this privacy policy, please note that addresses may change over time and we ask that you verify the information before contacting them.
According to the revDSG, you have the following rights:
Right to information (Art. 25 revDSG) – You may request information about what data we process about you.
Right to rectification – You may have inaccurate or incomplete data corrected.
Right to erasure – Under certain circumstances, you may request the erasure of your data.
Right to restriction of processing – You may request that we temporarily stop processing your data.
Right to data disclosure or transfer – You may request a copy of your data in a commonly used format.
To exercise these rights, please contact the address mentioned in point 1.
This section provides an overview of the terms used in this privacy policy. Many of the terms are taken from the law. The legal definitions are binding. The following explanations are primarily intended to aid understanding. The terms are sorted alphabetically.
- Personal data: ‘Personal data’ means any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’); A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Controller: The ‘controller’ is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
- Processing: ‘Processing’ means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers virtually any handling of data, whether it be collection, evaluation, storage, transmission or deletion.