{"id":4230,"date":"2025-11-25T18:04:43","date_gmt":"2025-11-25T17:04:43","guid":{"rendered":"https:\/\/awb.de\/rimborso-restituzione\/"},"modified":"2025-12-19T16:47:00","modified_gmt":"2025-12-19T15:47:00","slug":"rimborso-restituzione","status":"publish","type":"page","link":"https:\/\/awb.de\/it\/rimborso-restituzione\/","title":{"rendered":"Politica di rimborso e restituzione"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4230\" class=\"elementor elementor-4230 elementor-264\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7cf066 e-flex e-con-boxed e-con e-parent\" data-id=\"e7cf066\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_slide_duration&quot;:2500,&quot;background_slideshow_transition_duration&quot;:2500,&quot;background_slideshow_ken_burns&quot;:&quot;yes&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_ken_burns_zoom_direction&quot;:&quot;in&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f39a227 e-con-full e-flex e-con e-child\" data-id=\"f39a227\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:3692,&quot;url&quot;:&quot;https:\\\/\\\/awb.de\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/durchsichtige-quarzkristallhaufen-mit-perfekt-geformten-sechseckigen-prismen.jpg&quot;},{&quot;id&quot;:3693,&quot;url&quot;:&quot;https:\\\/\\\/awb.de\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/bergkristall-e1759092941173.jpg&quot;},{&quot;id&quot;:3694,&quot;url&quot;:&quot;https:\\\/\\\/awb.de\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/reflexion-der-berge-und-alten-gebaude-im-see-mit-einem-holzernen-pier-im-vordergrund-scaled.jpg&quot;},{&quot;id&quot;:4149,&quot;url&quot;:&quot;https:\\\/\\\/awb.de\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/schones-bild-des-mondes-gegen-den-himmel.jpg&quot;}],&quot;background_slideshow_ken_burns&quot;:&quot;yes&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;background_slideshow_ken_burns_zoom_direction&quot;:&quot;in&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c60c7f5 e-flex e-con-boxed e-con e-parent\" data-id=\"c60c7f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b695c53 e-con-full e-flex e-con e-child\" data-id=\"b695c53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e4cfdf elementor-widget elementor-widget-heading\" data-id=\"8e4cfdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Restituzione e sostituzione (gentile concessione) <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e42c41c elementor-widget elementor-widget-heading\" data-id=\"e42c41c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gentile cliente,<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfec870 elementor-widget elementor-widget-text-editor\" data-id=\"bfec870\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sebbene in Svizzera non siamo legalmente obbligati a offrire resi, desideriamo offrirLe la possibilit\u00e0 di restituire i prodotti entro un determinato periodo di tempo a titolo di cortesia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-935e773 e-con-full e-flex e-con e-child\" data-id=\"935e773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341b81b elementor-widget elementor-widget-heading\" data-id=\"341b81b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. I Suoi termini di restituzione<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bde093 elementor-widget elementor-widget-text-editor\" data-id=\"0bde093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"536\" data-end=\"605\"><p data-start=\"538\" data-end=\"605\">Per <strong>cortesia <\/strong>commerciale, Le concediamo un periodo di restituzione <strong data-start=\"553\" data-end=\"594\">di 30 giorni dalla consegna <\/strong>senza indicarne i motivi (conforme alle norme UE).<\/p><\/li><li data-start=\"606\" data-end=\"724\"><p data-start=\"608\" data-end=\"724\">La preghiamo di notare che i prodotti personalizzati o realizzati su misura non possono essere restituiti.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24be442 elementor-widget elementor-widget-heading\" data-id=\"24be442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Condizioni<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d43a6b elementor-widget elementor-widget-text-editor\" data-id=\"8d43a6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"753\" data-end=\"838\">Affinch\u00e9 possiamo elaborare il reso, devono essere soddisfatte le seguenti condizioni:<\/p><ul data-start=\"839\" data-end=\"973\"><li data-start=\"839\" data-end=\"907\"><p data-start=\"841\" data-end=\"907\">Il prodotto \u00e8 <strong data-start=\"857\" data-end=\"870\">inutilizzato <\/strong>e nella <strong data-start=\"882\" data-end=\"904\">confezione originale<\/strong>.<\/p><\/li><li data-start=\"908\" data-end=\"973\"><p data-start=\"910\" data-end=\"973\">Lei trover\u00e0 tutti gli accessori, i manuali o gli inserti.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab479e elementor-widget elementor-widget-heading\" data-id=\"6ab479e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Procedura di restituzione<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d092ba elementor-widget elementor-widget-text-editor\" data-id=\"7d092ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>a) La preghiamo di inviare <strong data-start=\"1032\" data-end=\"1045\">un`e-mail a:<\/strong> <span \n                data-original-string='joG2GpZymN6\/FHtAI9jFcg==610A8kUz1QguiwTNODaHtlDQg=='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*<\/span>wb.de<\/span><\/p><p>b) Fornisca le seguenti iformazioni:<\/p><ul><li style=\"list-style-type: none;\"><ul data-start=\"1135\" data-end=\"1214\"><li data-start=\"1135\" data-end=\"1152\"><p data-start=\"1137\" data-end=\"1152\">Numero d&#8217;ordine<\/p><\/li><li data-start=\"1156\" data-end=\"1177\"><p data-start=\"1158\" data-end=\"1177\">Nome del prodotto \/ SKU<\/p><\/li><li data-start=\"1181\" data-end=\"1214\"><p data-start=\"1183\" data-end=\"1214\">Motivo della restituzione (facoltativo)<\/p><\/li><\/ul><\/li><li data-start=\"1215\" data-end=\"1303\"><p data-start=\"1218\" data-end=\"1303\">Confermeremo il Suo reso via e-mail e Le comunicheremo i passi successivi da seguire.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54f132c elementor-widget elementor-widget-heading\" data-id=\"54f132c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Spese di spedizione<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9dbd5 elementor-widget elementor-widget-text-editor\" data-id=\"aa9dbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1334\" data-end=\"1437\"><p data-start=\"1336\" data-end=\"1437\">I resi standard vengono rispediti <strong data-start=\"1366\" data-end=\"1387\">a Sue spese<\/strong>, salvo diversamente concordato.<\/p><\/li><li data-start=\"1438\" data-end=\"1570\"><p data-start=\"1440\" data-end=\"1570\">Dopo aver ricevuto e controllato la merce, Le rimborseremo il prezzo di acquisto <strong data-start=\"1501\" data-end=\"1530\">entro 7 giorni lavorativi<\/strong> sul mezzo di pagamento originario.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2e059 elementor-position-inline-start elementor-mobile-position-inline-start elementor-widget-mobile__width-inherit elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"1f2e059\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M176 432c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80zM25.26 25.199l13.6 272C39.499 309.972 50.041 320 62.83 320h66.34c12.789 0 23.331-10.028 23.97-22.801l13.6-272C167.425 11.49 156.496 0 142.77 0H49.23C35.504 0 24.575 11.49 25.26 25.199z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNota per Lei\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSi tratta di un'offerta volontaria di cortesia.<br><br>Ci riserviamo il diritto di rifiutare i resi se le condizioni non sono soddisfatte.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Restituzione e sostituzione (gentile concessione) Gentile cliente, Sebbene in Svizzera non siamo legalmente obbligati a offrire resi, desideriamo offrirLe la possibilit\u00e0 di restituire i prodotti entro un determinato periodo di tempo a titolo di cortesia. 1. I Suoi termini di restituzione Per cortesia commerciale, Le concediamo un periodo di restituzione di 30 giorni dalla consegna [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4230","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/pages\/4230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/comments?post=4230"}],"version-history":[{"count":3,"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/pages\/4230\/revisions"}],"predecessor-version":[{"id":4396,"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/pages\/4230\/revisions\/4396"}],"wp:attachment":[{"href":"https:\/\/awb.de\/it\/wp-json\/wp\/v2\/media?parent=4230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}